My two dogs received excellent emergency care and the staff was professional, knowledgable and caring. The doctor thoroughly explained all the tests and procedures, took her time and provided guidance. My dogs were admitted for two days and I received a daily update from the doctor and the staff texted me daily pictures of them. I would not hesitate to use them again. So fortunate to have QVC in the community that is always ready and open 24/7 to care for our animals.